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MyTurn!

Build the Hype. Hide the Wait.

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🚀 1-Month Free Trial

Smart queue management

Build the hype.Hide the wait.

Match the right party to the right table, cut idle gaps, and run peak service with calm, predictable queue flow.

1-month free trial on your first branch · No credit card

MyTurn live floor showing queue, table status, and seat recommendation
Customer mobile screen showing it is their turn

The problem

Peak hour breaks when space and time misalign

The problem

Three leaks at the door

Manual lists and guesswork create friction exactly when every seat counts.

Wait times

Unpredictable waits

Guests bail when estimates feel wrong—before they ever sit down.

Idle gaps

Slow turn cycles

Minutes lost between “table ready” and the next seating add up fast.

Seating

Mismatched parties

A two-top at a four-top keeps the line moving but wastes capacity.

The solution

Operational discipline for every rush

MyTurn is a queue engine for restaurants—not a generic waitlist. Deterministic rules, smart matching, and live floor visibility in one flow.

Clear queue lifecycle

WAITING → CALLED → SEATED → FINISHED with LINE updates and auto no-show handling.

Smart table matching

Seat the best-fit party the moment a table clears—fewer idle gaps between turns.

Live floor visibility

Track ready-to-seated time and throughput so every rush gets measurably tighter.

MyTurn analytics dashboard with daily overview and performance metrics
MyTurn analytics dashboard with table performance and queue insights

Core Features

Built for peak-hour ops

Everything your host stand needs to seat faster, waste fewer tables, and keep guests informed.

Deterministic Queue Logic

Enforce a structured customer journey (Waiting → Called → Seated → Finished) with automated no-show detection and status syncing.

No-Show Rate

-45%

Smart Recommendations

Instantly suggest the ideal party size the moment a table clears to maximize seat utilization and occupancy.

Utilization

98%

Idle Gap Analytics

Monitor the critical minutes between a table clearing and the next seating to reclaim lost capacity and increase daily turns.

Throughput

+18%

AI Owner Copilot

Unlock predictive staffing alerts, bottleneck forecasting, and automated off-peak LINE promotions.

AI Copilot

Pro Tier

Queue Autopilot

Automate table assignments by letting the system suggest the next optimal party for staff to confirm with a single tap.

Staff taps

-80%

Get Queue from Home

Allow guests to secure a spot in line remotely via mobile web, reducing physical host stand congestion and walkaways.

Status

Coming Soon

Operating modes

Choose your operating mode

We support two floor modes—each branch picks one at setup. Choose the one that fits how you seat guests.

MyTurn create-branch screen to choose Fixed mode or Flex mode

Dynamic seating with no table map? Flex mode keeps your queue structured and efficient—without Autopilot.

Fixed mode

Table map & pax-driven flow

Table map, split seating, and Autopilot driven by each table's stock and capacity.

Recommended for

Hotpot
BBQ
Café

Full table mapping tied to party size (pax)

Smart seat matching when tables turn

Queue Autopilot and table-level insights

Flex mode

Party-size queue, dynamic seating

Party-size queue only—when a table frees, staff seat the next group by headcount (4, 5, 6…) with quick-spot actions.

Recommended for

Hawker
Stall
Quick service

Queue by party size—no fixed table assignment

Fast call-and-seat workflow for compact floors

Deterministic queue rules without a floor map

Autopilot is not available in Flex mode; you still get an efficient, structured queue system.

Every feature is designed to reduce friction and boost throughput. Here's how the two modes compare.

Feature

Flex Mode

Fixed Mode

Party-size queue

Included

Included

Auto-Pilot seating

Included

Perfect table match

Included

Live floor map

Included

Advanced analytics

Full Suite

Full Suite

LINE & Telegram notifications

Included

Included

Global Support

Designed for diverse venues

Built to support multicultural operators while keeping guest check-ins friction-free.

Multilingual Operator Panel

Staff can manage queues, table layouts, and settings in English, Thai, Simplified Chinese, or Traditional Chinese.

Web & LINE QR Check-In

Guests scan a QR code to check in instantly via any mobile browser or inside LINE. Zero friction, no app download.

Universal Queue Numbers

Guest-facing screens and notifications display numbers in English, ensuring clear communication with international tourists.

LINE chat — upper half showing MyTurn queue updates
LINE chat — lower half showing MyTurn queue updates
Customer Communication
Connect on LINE
Queue updates in LINE—the channel your guests already check all day.

Live queue position

Guests see place in line and ready-time estimates.

Built for Thailand

LINE is the default channel—no new habit to learn.

Fewer no-shows

Timely nudges keep parties showing up on time.

Lightning-Fast Deployment

From Zero to Live in 10 Minutes

Three steps. No IT project. Live before your next rush.

01

Table Configuration

Choose Your Layout — Table Configuration

Choose Your Layout

Pick a venue preset (Café, Hotpot, BBQ, Casual) and fine-tune table categories to your floor plan.

02

Hours & Queue Logic

Set the Rules — Hours & Queue Logic

Set the Rules

Set hours, peak modes, and no-show timers—MyTurn handles the rest.

03

TV Display Ads

Monetize the Idle Screen — TV Display Ads

Monetize the Idle Screen

Play promos on waiting-area TVs when the queue is empty.

How It Works

4 Steps to Total Floor Discipline

Map Your Floor

Quickly layout your table categories and exact capacities in minutes.

Streamline the Queue

Track waiting, dining, and ready states directly from a single intuitive dashboard.

Algorithmic Seating

Let our smart suggestion engine instantly seat the perfect party next.

Capture Wasted Revenue

Review idle gap metrics and unlock hidden capacity during every shift.

Our Vision

Beyond the Queue: The Future of Operations

MyTurn is the flagship product of HawDi Technologies. We started by building the operational discipline layer to solve the hardest bottleneck in F&B: peak-hour capacity. But organizing the waitlist is just the foundation.

We are actively evolving MyTurn into an intelligent Space-Time Allocation Engine. By leveraging operational data, our upcoming pipeline includes predictive peak-hour staffing analytics, dynamic off-peak demand generation, and an AI-driven Owner Copilot.

We don't just manage your data. We are building the intelligence to actively optimize your capacity and throughput in the real world.

Pricing

Simple Pricing. Built to Scale with You.

Per branch by mode. Save more with semi-annual or annual billing.

Not sure which mode fits? Compare Flex and Fixed modes

One-time setup · $49.99 core branch · $39.99 add-on branch

Waived on annual billing

Flex Mode

Ideal for cafés & fast casual

Lightweight, agile operations with essential tools to keep service flowing smoothly.

Core branch

$39.99

/ mo

+ $49.99 One-time Setup Fee

Add-on branch

$29.99

/ mo

+ $39.99 One-time Setup Fee

  • Queue by party size—no fixed table assignment

  • Fast call-and-seat workflow for compact floors

Start with a 1-month free trial on Flex mode. Setup fees and subscription apply only if you continue.

Fixed Mode

Built for hotpot, BBQ & high-volume

Advanced automation and table-level intelligence for complex, high-turnover dining.

Core branch

$69.99

/ mo

+ $49.99 One-time Setup Fee

Add-on branch

$59.99

/ mo

+ $39.99 One-time Setup Fee

  • Full table mapping tied to party size (pax)

  • Smart seat matching and Queue Autopilot

Start with a 1-month free trial on Fixed mode. Setup fees and subscription apply only if you continue.

Risk-Free Founder’s Promise

We believe in the power of operational discipline for every rush. If you ever feel that MyTurn is not adding value to your restaurant, we offer a 100% money-back guarantee within the first 30 days. No questions asked. We’re here to help you succeed.

FAQ

Frequently Asked Questions

Quick answers before you start your trial.

Flex mode starts at $39.99/mo per core branch ($29.99/mo add-ons). Fixed mode at $69.99/mo per core branch ($59.99/mo add-ons). Lower rates on semi-annual and annual billing. One-time setup: $49.99 for a core branch and $39.99 for each add-on branch—waived on annual plans.

Foundation’s 1-month trial is free. You are not charged setup fees or subscription unless you choose to continue. Annual subscribers also get setup fees waived. Cancel during the trial and you pay nothing.

Not at all. MyTurn is completely hardware-agnostic. You can run the dashboard on any existing iPad, Android tablet, or computer. Our waiting area display feature also works directly on any standard Smart TV.

Yes. MyTurn fully integrates with LINE notifications and web-based queue tracking so customers can monitor their status anywhere, without needing to download a new app.

No problem. Your host can manually enter their name and party size into the tablet. The customer can then simply relax and watch the waiting area TV display to see when their queue number is called.

Absolutely. You can manage all your restaurant locations from one centralized master dashboard. Add-on branches are $29.99/mo in Flex mode or $59.99/mo in Fixed mode (lower on semi-annual and annual billing), with a one-time $39.99 setup fee each—waived on annual plans.

No. MyTurn operates on a simple month-to-month subscription. You can upgrade, add branches, or cancel at any time without penalty.

Before you leave

Every rush you run blindbleeds revenue

If you won't tell us what breaks at your door, you're choosing to keep losing covers. Two minutes—one honest snapshot of your floor—or keep paying for chaos you never measured.

  • Idle gaps you don't track compound into lost covers every peak service

  • No survey means no tailored fix—we can't show you what you're leaving on the table

  • Walk away now and competitors tighten flow while you keep guessing

Take the 2-minute survey now

Do it now. Waiting is choosing to lose money you can't see yet.

Rather talk first? Book a demo below—we'll still ask what's breaking your floor.

Simple, per-branch monthly fee • Unlimited Seats

Ready to stop losing capacity?

Join top-tier restaurants using MyTurn to squeeze every dollar out of their peak hours.

🚀 Start with a 1-month free trial.

Unlimited seats & devices

Cancel anytime

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